Powerserve delivers electrical power systems and communication cabling infrastructure throughout Australia. It needed to replace a legacy PABX system with a modern, feature-rich and flexible telephony system. So in December 2004 CSA began the project to design and implement a converged network based on an IPFX Voice over Internet Protocal (VoIP) solution.

Powerserve has multiple offices across a number of sites, so this rollout required precise and persistent project management...

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